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Frequently Asked Questions
Quick answers to common questions
We recommend booking at least 2-4 weeks in advance, especially for weekends and peak season (May-October). However, we'll do our best to accommodate last-minute requests when possible.
We proudly serve all of Iowa! Travel fees may apply for locations outside our primary service area. Contact us for specific details about your location.
Yes! Professional setup and takedown are included with all our rentals. Our team arrives early to ensure everything is ready before your event starts.
All retainers are non-refundable and are required to reserve your event date. Retainers are only refunded at our discretion — in most cases, we will apply the retainer as a credit toward a future event. If an amount above the retainer was paid and the rental is cancelled more than 3 weeks in advance, that additional amount will generally be refunded. As a general rule, the retainer for Photo Booth services is 25% of the booking total; for all other services, the retainer is 50% of the booking total. Please contact us to discuss your specific situation.